Sales Fundamentals

Whether you’re a seasoned salesperson or brand new to the field, you need to know the basics. These fundamentals lay the foundation for a successful sales career. You’ll start this course with an overview of what sales is and how ethics impact the business-customer relationship. You’ll then review communication in sales, typical sales processes, and […]

Measuring equipment: Tape Measures

Reading a tape measure is easy once you learn a few basic tips. In this course you’ll learn how to accurately use a tape measure and how to store it to prolong the life of this useful measuring equipment. Click on the link below inside the grey box to watch the video on Tape Measures.

Micrometres: Parts & Settings

In this course you’ll learn about the parts of a Micrometre, and how to set it correctly. Click on the link below inside the grey box to watch the video on Micrometres: Parts & Settings.

Closing the Deal: Negotiation Strategies to Increase Sales

Effective sales negotiation is like a dance: Sellers must read their partners, synchronize movements, and know when to lead versus when to follow. In this course, you’ll learn how to master the art of sales negotiation. First, you’ll identify the goals, prerequisites, and stages for entering a negotiation. You’ll then walk through five essential sales […]